Terms and condition
**Terms and Conditions for RocketRide Food Delivery**
**1. Introduction**
Welcome to RocketRide Food Delivery . By accessing or using our mobile application ("App") and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.
**2. User Eligibility**
You must be at least 18 years old or the age of majority in your jurisdiction to use our services. By using the App, you represent that you meet these age requirements.
**3. Account Registration**
To use certain features of the App, you must create an account. You agree to provide accurate and complete information during registration and to update your information as necessary to keep it accurate and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
**4. Orders and Payments**
- **Placing Orders:** You may place orders for food delivery through the App. All orders are subject to availability and acceptance by the restaurant or delivery partner.
- **Payment:** Payments for orders must be made through the App using the payment methods we accept. You are responsible for all charges and applicable taxes associated with your order.
- **Refunds:** Refunds are subject to our Refund Policy, which may be reviewed within the App or by contacting our customer support.
**5. Delivery**
- **Delivery Times:** We strive to deliver orders within the estimated time frames provided, but delivery times are not guaranteed and may vary based on factors such as location and traffic conditions.
- **Delivery Address:** You are responsible for providing a correct and complete delivery address. If the address provided is incorrect or incomplete, we may not be able to complete the delivery.
**6. User Responsibilities**
- **Prohibited Activities:** You agree not to engage in any unlawful, fraudulent, or abusive activities while using the App. This includes, but is not limited to, tampering with or disrupting the App, submitting false information, or harassing other users.
- **Compliance:** You agree to comply with all applicable laws and regulations when using our services.
**7. Intellectual Property**
The content and materials on the App, including text, graphics, logos, and software, are the property of RocketRide Food Delivery or its licensors and are protected by intellectual property laws. You may not use, reproduce, or distribute any content from the App without our prior written consent.
**8. Limitation of Liability**
To the maximum extent permitted by law, RocketRide Food Delivery and its affiliates are not liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the App or services. Our liability to you for any claim related to the App or services is limited to the amount paid for the specific order or service giving rise to the claim.
**9. Dispute Resolution**
Any disputes arising out of or related to these Terms and Conditions or your use of the App will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will take place in the jurisdiction where RocketRide Food Delivery is located.
**10. Changes to These Terms**
We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or through the App. Your continued use of the App after any changes constitutes your acceptance of the updated Terms and Conditions.
**11. Termination**
We reserve the right to suspend or terminate your account and access to the App at our sole discretion if you violate these Terms and Conditions or if we believe it is necessary to protect the integrity of our services.
**12. Contact Us**
If you have any questions or concerns about these Terms and Conditions or our services, please contact us at:
**RocketRide Food Delivery**
Email: support@rocketride.co.in
By using the RocketRide Food Delivery App, you acknowledge that you have read, understood, and agree to these Terms and Conditions.