**RocketRide Food Delivery Shipping Policy**
**1. Delivery Areas:**
- **Service Regions:** RocketRide Food App delivers to designated areas within our service zones. Please enter your address in the app to check if we deliver to your location.
- **Coverage Updates:** We continuously expand our delivery areas. If your location is not currently covered, check back periodically for updates.
**2. Delivery Times:**
- **Standard Delivery:** Our standard delivery times range from 30 to 60 minutes, depending on your location and order volume.
- **Peak Hours:** During high-demand periods, such as weekends or holidays, delivery times may be longer. We will notify you of any delays as soon as possible.
- **Delivery Schedule:** Orders can be scheduled for delivery within our operating hours. The delivery schedule is subject to availability.
**3. Delivery Fees:**
- **Charges:** Delivery fees vary based on distance, order size, and promotional offers. The applicable fee will be displayed during the checkout process.
- **Promotions:** Occasionally, delivery fees may be waived or discounted as part of special promotions. Check the app for current offers.
**4. Delivery Process:**
- **Order Confirmation:** Once your order is placed, you will receive a confirmation with an estimated delivery time.
- **Tracking:** You can track your delivery status in real-time through the app. Notifications will be sent when your order is out for delivery and when it arrives.
**5. Delivery Issues:**
- **Incorrect Address:** Ensure your address is accurate when placing the order. If there is a mistake, contact customer support immediately to update it.
- **Delivery Problems:** If you experience issues with your delivery, such as delays or missing items, please report them within 30 minutes of delivery through the app or by contacting customer support.
**6. Contact Information:**
- **Customer Support:** For any questions or concerns regarding delivery, contact our support team via in-app chat, email at (mailto:support@rocketride.co.in)
Thank you for choosing RocketRide Food App. We strive to deliver your meals quickly and accurately.
